Apple came up with a strategy for iPhone 4 at iPhone special press conference. Apple has admitted that there is a problem and it is committed to making its customers happy said by Steve Jobs CEO of Apple at Apple’s headquarters in Cupertino today. They are not really ready to say it’s sorry about iPhone 4 Antenna design, however the data shows that iPhone 4 has higher dropped calls rate than iPhone 3GS, but it is less than 1 call per 100 calls.
Software Update for Accurate Signal Report: The Software update iOS 4.0.1 for iPhone 4 was released yesterday. This software update iOS 4.0.1 doesn’t actually solve the reception issue, however it adjusts the algorithm to show more accurate signals.
Every iPhone 4 customer Get a Free Bumper: Jobs announced that everyone who will purchase iPhone 4 before 30th September will have one case Free and he also mentioned that anyone who has already purchased the iPhone 4 will also get one case for Free. And if anyone who has already bought Apple bumper for iPhone 4, Apple will refund its cost. They will not refund for users who bought a case from a third-party manufacturer. Additionally because Apple can’t make bumpers to satisfy demand, customers can choose another third-party case as well. But Jobs also said that Apple can make tis own bumpers fast enough.
Full Refund: Jobs also offered that if the bumpers still doesn’t solve the reception issue, than Apple will provide full refund to iPhone 4 owner, or you can also exchange the iPhone 4 for another unit.
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